DELIVERY

 

GREECE

Once the product of your choice removed from our warehouse for shipment to you, we will send a related mail to inform you. All deliveries are made through the ACS courier and all transport costs incurred by the company.

FREE DELIVERY TO GREECE 

 

CYPRUS AND EUROPE (EXCEPT RUSSIA AND THE UNITED KINGDOM)

We ship our products abroad with DHL EXPRESS courier.

  1. In the deliveries concerning purchases over 90 € transport costs are free.
  2. For orders less than 90 € transport costs are for Express shipping (4-8 days): 19 €

 

REST WORLD

  1. In the deliveries concerning purchases over 180 € transport costs are free.
  2. For orders less than 180 € transport costs are for Express shipping (4-8days): 19 €

 

NOTE: Non-EU-Customers shall be subject to any charges that may arise from exchange rate differences, customs clearances, any import duty, quotes, permits, product restrictions and other local requirements for which our company shall bear no liability.

 

 

ORDER OF PRODUCTS AND CONSUMER PROTECTION

 

Making an order through the e-shop signifies that you enter into a distance selling agreement, which is governed by the legal frame of Law 2251/1994, as modified.

You may enter into a valid order through our e-shop provided that you are a legally capable person according to the Greek Civil Code (that is if you are eighteen years of age or older and you are not placed under judicial guardianship regarding the entering into sales agreements). Representatives of legal entities may also place orders; our company reserves the right to claim from supervisors or guardians any order made by legally incapacitated persons.

 

PROCEDURE FOR MAKING AN ORDER THROUGH E-SHOP:

 

  1. You need to fill in the special form with the necessary data in order to enter into the sales agreement
  2. You also need to unreservedly accept the sales agreement terms and the terms of use by clicking the 'ACCEPT' button, as shown online to all users of our website.

To facilitate payment for those who wish to buy products from our e-shop, www.dressvoice.com offers the following payment methods:

  1. By charging your credit card. Charging of credit card takes place on the date the procedure of dispatching of products begins. Our website, www.dressvoice.com, has taken all necessary precautions regarding the security of your transactions through your credit card and all credit and debit card holders are subject to validity control.

It is important to specify necessarily a phone number and a valid e-mail address.
 

  1. By cash on delivery (Greece only) upon the receive of the ordered products.

 

  1. Before the completion of the order, our company informs consumers though our website about the identity and address of suppliers, substantial features of the product, price, quantity, transfer costs, payment method, delivery method, duration and price of the offer, if any, and the right of withdrawal.

Upon sending of the order form, consumers receive online a copy of their order that they may save.

All prices shown under the relevant lists of each product include VAT 24 % www.dressvoice.com reserves the right to change prices without notice to the consumers. Moreover, in case of technical issues DRESSVOICE can cancel online orders that were completed in wrong prices.

 

NOTE: Non-EU Customers shall be subject to any charges that may arise from exchange rate differences, customs clearances, any import duty, quotes, permits, product restrictions and other local requirements for which our company shall bear no liability.

 

SECURITY

 

DRESSVOICE has taken all necessary precautions in order to guarantee the best possible security for your data. The website www.dressvoice.com uses the SSL protocol to secure online business transactions. In this way, all personal information like credit card data, name, addresses, is encrypted so that it may not be read or changed while transferred on the Internet. DRESSVOICE certificate has been authorized by VeriSign, the leading provider of the most trusted solution for online security.

SSL protocol (Secure Sockets Layer) is now a global Internet standard for the certification of websites to Internet users and for the encryption of data between Internet users and web servers. An SSL encrypted communication requires all information interchanged between a customer and a server to be encrypted by the sender’s software and to be decoded by the recipient’s software; in this way, personal data are protected while transferred in the Internet. Furthermore, all information sent via SSL protocol is protected by a mechanism that automatically verifies if such data have been changed while transferred.

 

PAYMENT & SECURITY

 

All payments made using the card are processed through the electronic payment platform of "Alpha e-Commerce" of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.